Ludmila Velikodnaya

Zalando is Europe's leading online fashion platform, with more than 16 million customers in 15 countries. Visit us at https://tech.zalando.com/! Zalando's second international Tech hub is now located in Helsinki where we'll be building Europe’s leading online fashion platform. The site will grow rapidly which means that we'll be *continuously hiring* tech talents.

Day to day handling sales orders & Invoicing Communication with USA, LatAm and Finnish: partners and customers Answer questions regarding orders, create and manage access credentials for various online portals.

- Mastered financial systems and processes in the company(billing, payables and receivables, monthly reports, clients databases) - Achieved professional level in everyday F-to-F work with customers and coaching - Developed and administrated foreign social media and customers still working as a part time instructor

- Mastered financial systems and processes in the company(billing, payables and receivables, monthly reports, clients and warehouse databases) - Achieved professional level in Customer’s management

- Reached proficient level in project, marketing and administrative assistant role as well did marketing and communication research, administrated companies’ webpage - Mastered Event management and support skills within monthly events in the company

- Modified and translated online social career network, - Developed relationships with potential partners, supporting local partners (Russia, Ukraine), - Conducted market research, various locations

- Project manager, marketing and administrative assistants. - Prepared and organized materials for company’s websit. - Writing materials and preparing presentations for “Tolerance” project.

- Full time Legal Researcher Internship position at the legal recruitment department. - Provided support for the smooth and efficient functioning of the daily work in the office - Assisted in value added solutions for International Law firms. - Received training in interviewing, assessment tools and headhunting.

- Conducted market research. - Provided support for internationalization of the firm to the Russian market. - Created customer database and maintained relationship with potential partners. - Prepared marketing materials for international exhibitions, participated in 4 international Forest Fairs in Russia and Finland

Analytical & Methodological Competence, Managerial ICT Competence, Business Development Competence

Organization and Management, Intercultural Communication, International Marketing, Brand Management, Leadership, WEB-tools for sme-businesses, SAP, SPSS and ERP BBA in International Business, North Karelia University of Applied Science, Finland (2006-2008) with focus on Eastern Europe