Maaz Bin Bilal

To uncover hidden opportunities and drive growth through process optimization and strategic problem-solving. With a keen eye for detail and a passion for data analysis. Moreover: • Uncover trends and insights that shape business decisions. • Craft compelling reports and presentations that drive action. • Collaborate with cross-functional teams to tackle challenges. • Develop innovative solutions that boost performance and efficiency.

Conduct market research, analyze competitors, and provide insights for decision-making. Collaborate cross-functionally, support product development, implement sales and business development strategies, and ensure compliance with legal requirements. Manage projects, coordinate teams, analyze business data, and stay updated on industry trends. Additionally, oversee Market Makers' activities, liaise with stakeholders, and track live data for effective exchange operations.

Facilitate the induction of new elements into the Central Depository System (CDS) and maintain Element Accounts. Manage Transfer of Holdings, uphold corporate client relationships, and execute legal documents. Provide comprehensive support to International Account holders, track transactions, and enhance user experience through collaboration with the Product Development team. And provide customer support services to B2B clients.

Uphold the quality standard of the Online Exchange (OLX) through on-site audit and moderation, ensuring a seamless customer experience. Utilize software systems like Hermes, ZenDesk, and Atlas to provide relevant solutions to customer problems and meticulously track customer queries and resolutions.