Madison Brader

· Process EDI (electronic data interchange) shipments for the major retail stores (Wal-Mart, Target, etc) · Process shipping labels, coordinate pick-up arrangements · Operation responsibilities include inventory control, supporting salespeople, organizing shipping schedule & documents · Provided invoices and receipts for customers manually or computer on QuickBooks.

•Individually responsible for the company’s biggest government client and handling all of the client’s requests •Conducted extensive interviews of all applicants to establish the best team of freelance translators/interpreters whilst negotiating prices and fees •Orchestrated the change of company policies to ensure the company remained in line with all legal requirements and ensuring the continuation and enhancement of services to the clients •Exclusively managed the Intern Program

• Providing the highest quality of customer service to all customers and dealing with any customer queries • Handling sales of both merchandise and tours in the shops • Cash handling/management • Stock management • Training of all new staff members • Marketing and advertisement of tours