Magdalena Wyszomirska

- Providing customer service to the internal and external clients; - Verifying, processing and booking invoices; - Reviewing and solving the booking errors; - Handling payments reminders according to client's requirements. Contacting the vendors if needed; - Processing SEPA and non-SEPA payments - Providing training for back-ups and new joiners; - Creating and updating the process manuals and maps; - Identifying areas for improvement: Payment Reminder Tool; - Preparing necessary daily reports;

Courses in Work Psychology, Human Resources, Team Performance and Cognition; Problem Based Learning, regular group projects, presentations and papers; Master’s thesis: Emotional Labour, Emotional Exhaustion and Mindfulness.

Advanced courses in Psychology and basic courses in Marketing Bachelor’s thesis: Can your personality influence your perception and memory of the specific type of advertisement?