Mahmoud El Hage

- Designed and customized Al-driven solutions to expand use case coverage on the platform. - Developed intelligent automation agents using n8n/Make.com, integrating LLMs and APIs to streamline internal workflows and boost productivity. - Delivered Al-centric technical support across pre-sales and post-sales stages, advising on optimal Al integration strategies. - Integrated customer IT systems with the Workist Al platform via API development, data import/export automation, and custom Al workflows.

- Trained, evaluated, and optimized Large Language Models on an in-house computing cluster with over 1000 GPUs. - Improved LLM evaluation metrics through comprehensive quantitative and qualitative assessments. - Integrated and managed high-volume API requests to OpenAI/Azure, handling over 1000 requests per minute in parallel. - Specialized in prompt engineering for high-value projects, enhancing LLM responsiveness and accuracy by more than 25%.

Specialisation in Human-Machine interactions and Cognitive Systems.