Mahshid Shahab

• Set up and monitored tracking events, funnels, and user segments using Google Analytics 4 and Braze. • Conducted qualitative and quantitative analyses, including user surveys and A/B test hypotheses, to identify optimization opportunities. • Collaborated with Product Marketing and Product Managers to implement Help Center content using HTML. • Created Release Notes, Insight Summaries, and supported stakeholder presentations and reporting • Supported user story formulation and development preparation,

• Assisted in Mathematics I & II exercise courses, providing guidance to students during exercises. • Evaluated and corrected written quizzes (Testate)

• Provided personalized 1:1 and group tutoring for students in Mathematics and English from elementary to high school levels. • Supported students in exam preparation for ESA and Abitur, enhancing their academic performance. • Developed strong communication, patience, and mentoring skills while working with children and teenagers.

B.Sc Wirtschaftsingenieurwesen In cooperation with the University of Hamburg

B.Sc Wirtschaftsingenieurwesen Major (Schwerpunkt): Marketing

Final examination at Cologne College (Feststellungsprüfung am Köln Kolleg)

Mathematik und Physik Abitur