Maik Heunemann

I work to enhance global LCL network efficiency by identifying growth opportunities and streamlining cargo flows. I centralize decision-making across regions to ensure alignment with global goals and enabled quicker responses to emerging needs. My Key Contributions for this role: • Improved operational outcomes by prioritising the development of advanced software solutions for LCL operations, delivering enhanced data visibility and optimising strategic decision-making.

I focus on fostering collaboration across teams to meet client needs, ensuring our initiatives aligned with business objectives. I develop and integrate reporting systems that provide actionable insights for ongoing process improvements, contributing to overall operational success. My Key Contributions for this role: • Boosted operational efficiency and data quality within Transport Management Systems, ensuring seamless logistics operations.

I drove new business opportunities and organic growth with one of the company’s largest customers. I optimized logistics processes to meet both current and future needs, while fostering strong collaboration with global and regional account managers to ensure smooth operational coordination. My Key Contributions for this role: • Increased revenue by developing and implementing business development strategies • Minimised disruptions by developing contingency plans and conducting root-cause analyses

I worked to streamline critical operational data, such as booking and shipping instructions, improving accuracy and on-time delivery across global operations. I also ensured seamless integration with third-party suppliers to enhance the flow of data throughout the logistics and supply chain network. My Key Contributions for this role: • Achieved €15M in annual revenue growth by driving e-commerce strategy and integrating digital transformation initiatives

I turned around at-risk relationships with key accounts, improved customer satisfaction, and ensured long-term profitability. I developed and implemented innovative logistics solutions that addressed emerging client needs, helping to provide superior service and strengthen those relationships. My Key Contributions for this role: • Strengthened client relationships by delivering tailored logistics strategies and enhancing overall service responsiveness

Ensured fulfilment of all customer requirements by coordinating operational service with sales, engineering, production and quality teams. Provided superior delivery order management.