Maja Wozniak

- Conducting candidate interviews + evaluation

- Development of methodology & learning objectives of workshops - Recruitment, briefings and coordination of tutors - Coordination of cooperation with business partners - Coordination of the train-the-trainer trainings and student workshops - Marketing presentations at WrOpenUp events + cooperation partners - Budget control

- Content development, marketing, communication + organization of product trainings and soft skills workshops - Facilitation of global/ EMEA online and onsite trainings: Personal Branding, Team Branding, Career Development, Cultural Diversity + Relocation, Effective Communication - Production of AdWords Live-Webinars

- Project management of initiatives to support culturally diverse workforce structure in Google (WRO) - Collaboration with HR on Cross-Cultural Competence assessment - Content creation + implementation of internal employee on-boarding/ relocation website

- AdWords Support to SMB/LCS DACH customers across different verticals - Customer consultancy and strategic advice on ROI on advertising - Implementation of creative ways to improve Google client relationships and increase revenue by up-selling and promoting of Google products

- Cross-divisional launch support of AdWords EC - Process collaboration with sales, customer support, marketing, vendors, product development teams - DACH SMB Services team support through regular product update trainings and product newsletters - Coaching: Customer-CSR communication objection handling

- Weekly review of CSR – customer multi-channel interaction - Performance coaching of CSRs on excellent customer support

- Content production of cross-industry business events in Germany, Switzerland and Poland - Market analysis and research - Development of event programmes - Acquisition of Senior Level Executive speakers DAX 50 - Conducting Sponsor and Delegate Sales Briefings - Producing marketing texts for website and mediapartners - Budget control

- Developing product portfolio - Organising product development workshops - Conducting product presentations - Project coordination and content production (co-author) of web-based training KOMUNIPASS Pro for business contexts (Blended Learing) - Scientific support at the development of the online assessment tool KOMUNIQ® - Content production of sales materials - Online-tutor acquisition, recruitment and training - Representing Komuniki Ltd. at CEBIT 2009, Hannover