Marc Heynen

Technical and process oriented project consulting in a large scale modernization project, extracting upsales opportunities from daily operation. Supporting project management team with technology insights & dependencies. Driving new product introduction and life cycle management control of RAN & site solution components (2G/3G/4G/5G Radio HW/SW). Development & testing of site energy management/monitoring solutions including alternative energy sources like wind, solar and fuel cells.

Product & Solution Management of GSM/WCDMA/LTE Radio Access Networks, Radio Base Stations and Site Solutions, RFI/RFP/RFQ answering, sales opportunity creation, offer preparations, strategic product planning and requirement descriptions.

System support for GSM & WCDMA Radio Base Stations, including installation, test & integration procedures, 2nd level trouble shooting, support of product introduction and customer projects, life cycle management, process descriptions for decentralised impementation.

Single point of contact for all german Ericsson regional offices, monitoring of installation project progress, cost monitoring and project reporting, customer contract fulfillment supervision.

System support for GSM Radio Base Stations and Microwave Systems, including installation, test & integration procedures, 2nd level trouble shooting, support of product introduction and customer projects, life cycle management, process descriptions for decentralised impementation.

Test & customer acceptance of GSM Radio Base Stations and Microwave Links, 1st level trouble shooting, site documentation, claim handling.

Configuration & Pre-Test of 1st & 2nd Generation GSM Radio Base Stations, performing call tests and RF performance compliance tests including customer documentation.

Ericsson Service Center. Repair & automated testing of Ericsson cellular mobile phones (GH, GA, GF, SH Series).