Marc Kilgus

Providing a first class consulting service to our enterprise customers which includes special access to our Atlassian internal experts as well as monitoring KPIs, guidance on upgrading Atlassian products and assessments of business needs.

Providing a first class consulting service to our enterprise customers which includes special access to our Atlassian internal experts as well as monitoring KPIs, guidance on upgrading Atlassian products and assessments of business needs.

• Overseeing EMEA Implementation Project Portfolio (~140) • Revenue forecasting and recognition • Leading/managing a partial remote team of 7 PMs • Serving as first point of contact for project escalations • Managing contract backlog and risks • Ensuring effective capacity planning across the team • Recruitment, interviewing, and hiring of new team members • Working with Senior Management and Sales Team on pipeline visibility • Building the bridge between Technical- and Business Teams

• Project Manager for product improvement initiatives • Introduced a new Project Lifecycle from initiation till success review • Improved existing SCRUM methodology • Reduced time to resolve issues by establishing a prioritisation process • Optimised quality procedures and software release checks • Created weekly project reports for senior management

• Project & Quality Manager for several SAP online applications and ecommerce Websites • Successfully introduced cost and time tracking • Delivered projects by using Agile, Prince2 or Kanban methodologies • Responsible for QA on all projects and products including specification reviews, test preparation, test execution and bug tracking • Building-up a Quality Department with a team in UK and Australia • Introduction of bug tracking software and QA workflows • Trained new and current employees

• DVD Project Manager and company representative in London • Contact for USA Customers (MGM, 20th Century Fox, Sony Pictures) • Responsible for European DVD Production and Replication • Customer Service for European Licencee Countries • Premastering Project Manager • Project Manager for Web application Projects

Risk Management consulting, developing a risk register and risk recovery plan

• Project based conceptual work with the project management team and responsible for the quality check of the European version of the Film “Lord of the Rings”

• IT support • Novell network maintenance and administration • MS Outlook, Scanning, Graphic Design Training • Fair promotion • Project Manager for the Intranet website development

Risk Management of Outsourcing in German Multimedia Companies, Project Management

Projektmanagement