Marc Maurer

Angestellt, ICT Supporter, Eingliederungsstätte Baselland
Basel, Switzerland

Fähigkeiten und Kenntnisse

1st & 2nd level
Support
Monitoring
System Engineering
System Management
IT Infrastructure
Client Management
Active Directory Management
GxP
Linux
FreeNAS
COBOL
Shell
MS Office
Windows
Programming
ITIL Foundation Certification
Python
Loyalty

Werdegang

Berufserfahrung von Marc Maurer

  • Current 11 months, since Jul 2025

    ICT Supporter

    Eingliederungsstätte Baselland

  • 11 years and 8 months, Nov 2013 - Jun 2025

    Informatiker

    Universitätsspital Basel
  • 1 year, Sep 2017 - Aug 2018

    Gemeinderat Ressort Bildung

    Gemeinderat

  • 1 year and 4 months, Jul 2012 - Oct 2013

    IT & Data/Community Manager

    ITI - International Team for Implantology

  • 8 months, Nov 2011 - Jun 2012

    System Specialist, Support

    D-ploy (Schweiz) GmbH @Novartis

    Chromeleon Support

  • 1 year and 4 months, Jul 2010 - Oct 2011

    IT Supporter

    We make it GmbH @F. Hoffmann-La Roche AG

    Onsite and remote Support (1st and 2nd level) and Windows 7 migration

  • 2009 - 2010

    IT Supporter

    Primetrack AG @Novartis

    - 1st, 2nd level onsite and remote support - Installation, migration and administration of laptops, PCs, Blackberrys - HDE (Safeguard Easy) - RSA registration, administration and problemsolving (accounts and tokens)

  • 2006 - 2009

    System & Application Engineer

    Solfit, Solutions for IT AG @several customers

    - 1st, 2nd and 3rd level onsite and remote support - Installation, migration and administration of laptops, PCs, servers, Blackberrys - Prepare offers for and purchase hard- / software - Monitoring IT infrastructure (server, network, databases, backup), solving problems, dispatching, escalating - Office administration (correspondence, prepare offers)

  • 1997 - 2006

    IT Supporter

    Pidas AG @Novartis, @IBM/Novartis, @Ciba SC Basel, @Apotheke zur Rose

    - 1st, 2nd level onsite and remote support - Installation, migration and administration of laptops, PCs, PCs in a lab environment, PDAs - Monitoring IT infrastructure (server, network, databases, backup), solving problems, dispatching, escalating - Network share administration (Plan, configure and maintain access rights) - Messaging support (take and treat troubletickets, 1st Level support on the phone, 2nd Level support on the phone and by mail)

Sprachen

  • English

    B1-B2 (Gute Kenntnisse)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    A1-A2 (Grundkenntnisse)

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