Marcel Jakob
Bis 2020, Service Manager, Bayer Business Services GmbH
Leverkusen, Deutschland
Werdegang
Berufserfahrung von Marcel Jakob
Bis heute 3 Jahre und 7 Monate, seit Dez. 2020
Senior Service Manager R&D
Bayer AG
1 Jahr und 7 Monate, Mai 2019 - Nov. 2020
Service Manager
Bayer Business Services GmbH
Responsible for all kind of ERP delivery in domain Driving initiatives along with supplier to accomplish IT Strategy Close cooperation with supplier counterpart for operational topics Provide information about upcoming work packages as early as possible Ensure appropriate prioritization of work packages Provide forecast to IT Delivery CoE and monitor consumption
2 Jahre und 5 Monate, Jan. 2017 - Mai 2019
Delivery Governance Manager
Bayer Business Services GmbH
Main contact person for all IT Delivery Center of Excellence services within corresponding domain Consulting on IT Delivery Center of Excellence services Ensure supplier performance and services are provided by supplier as per contractual obligations Ensure effective escalation and complaint handling Enforce process compliance for ERP Factory and Test Factory process
11 Monate, März 2016 - Jan. 2017
Domain Test Manager
Bayer Business Services GmbH
7 Jahre und 11 Monate, Apr. 2008 - Feb. 2016
Inhouse Consultant
Bayer Business Services GmbH
Worldwide SAP projects within AP / AR. Consulting of customer within Fi topics. Performance of customizing and implementation of customer specific requirements. Furthermore building up a virtual team (members in Shanghai, Barcelona, Berlin and Leverkusen) to provide global solutions was a great experience and gave me a deep insight into regional habits and different working cultures.
5 Jahre und 8 Monate, Sep. 2002 - Apr. 2008
Global Supporter
Bayer Business Services GmbH
Ausbildung von Marcel Jakob
3 Jahre und 1 Monat, Sep. 2002 - Sep. 2005
FHDW Bergisch Gladbach
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen