María Camila Corredor González

- Creation and design of campaigns for social media - Responding to comments and messages - Monitoring of indicators and KPIs

- Answering phones from customers, responding to their inquiries and providing them with the organization's service and product information - Researching required information, processing forms and orders requested by the customers - Identifying, escalating priority issues and reporting to the high-level management Completing call notes and call reports as necessary and updating them in the CRM

- Reporting for marketing and communications professionals - Review and control of printed guidelines - Logistics control in brand participation events

- Generation of sales reports - Control of portfolio, suppliers and orders - Management of social networks