Maria Dimitrova
Suchst Du eine andere Maria Dimitrova?
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Maria Dimitrova
- Current 8 years and 1 month, since May 2018
Site Director
Sitel Bulgaria
- 1 year and 3 months, Feb 2017 - Apr 2018
Senior Operations Manager
Sitel Bulgaria
- 2 years and 1 month, Jan 2015 - Jan 2017
Operations Manager
Sitel GmbH
responsible for 165 employees customer service in 24/7 call center, 11 customer visits centers and customer complaint team. Maintaning ISO 9001
organisation of 24/7 call center: maintaning call center's software; introdusing ISO 9001; customer service via phone
- 1 year and 6 months, Nov 2006 - Apr 2008
Head of Applications
E.ON IS Bulgaria
• Manage SW development/enhancement projects; • Provide process ownership of the relevant local processes through design, implementation and continuous improvement activities in the process life cycle; • Ensure that the processes the unit is owner of are executed as designed and measured accurately and completely; • Collaborate with local and international colleagues; • Perform all relevant Internal Control System’s control manager activities;
- 8 months, Mar 2006 - Oct 2006
SAP Senior consultant
E.ON IS Bulgaria OOD
SAP Senior consultant in FI, Fi-AA
- 9 years and 11 months, Apr 1996 - Feb 2006
IT Specialist
Devnya Cement EAD
• Data bases Programming; • User training; • Software maintenance; • Computer installation and maintenance; • Phone Exchange programming and maintenance; • Training stuff in SAP (Financial accounting, Asset accounting, Banking).
- 2 years, May 1994 - Apr 1996
Specialist Development and Modernisation
Devnya Cement AD
Researching and Programming Siemens 135U for cement producing line
Ausbildung von Maria Dimitrova
- 11 months, Jun 2000 - Apr 2001
Accounting and auditing
University of Economics-Varna
- 1 year and 10 months, Sep 1991 - Jun 1993
Pedagogy
Technical University-Varna
- 4 years and 10 months, Sep 1989 - Jun 1994
Computer systems and technologies
Technical University of Varna
Sprachen
English
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