Dr. Maria Neumann

AI & Data Product Leader driving measurable business impact: reduced job ad production costs by 80%, cut turnaround from 2 days to near real-time, and increased application intent by 50% through LLM automation. Improved programmatic advertising with ML, reducing zero-application jobs by 40–60% and CPA by up to 48%. Own strategy and roadmap for AI, data and automation products across multiple brands.

Built and led a 9-person multidisciplinary AI team, identified and evaluated 10+ AI and automation opportunities, and developed business cases from idea to PoC and production. Led an LLM solution for 100,000+ GEMA members achieving ~92% accuracy and identified 12,000+ additional licensing opportunities through AI-based discovery, matching and prioritization.

Delivered ML solutions from problem definition to production, including straight-through processing for 40% of member complaints and an automated tariff recommendation service. Established GEMA’s first AI delivery framework and technology stack across Vertex AI, Databricks and Google Cloud, standardizing AI projects from business discovery through production.

* Guiding the development of financial data exchange system for an American Dental Insurance Management company (backlog management, prioritization, iteration planning) * Leading of a cross functional team of 5 developers * Identification, documentation, analysis and improvement of business processes within organization * Introduction and supervision of new customer support and communication processes * Promotion of Agile development methods (SCRUM, Kanban)

* Conceptualization and implementation of a web based busi- ness process modeling tool with Ruby on Rails framework * Supervision of international research projects and seminars on BPM in eHealth and retail domains (cooperation with SAP AG and T-Systems) * Assistance in master lectures on Workflow Management, Data Warehousing, Retail, Production Planning and Control

* SAP CRM customization for customer support call center and sales force automation * Process analysis * Front-end and back-end configuration

Conceptualization and prototypical implementation of an innovative mobile service solution for RAI Television

Implementation of an ERP module for inventory management for a telecommunication company

Process management, process modeling tools, usability engineering Thesis topic: “Application of Usability Methods to the Development of a Business Process Modeling Tool”.

Prozessmanagement, Workflow Management, Information Systems Architechture, Information Modeling, Data Warehousing, Data Analysis

Prozessmanagement, Workflow Management, Information Systems Architechture, Information Modeling, Data Warehousing, Data Analysis

Prozessmanagement, Workflow Management, Information Systems Architechture, Information Modeling, Data Warehousing, Data Analysis