Maria Ross

Focus * Provide our patients with detailed phone consultations and give advice for hearing loss and hearing aids * Develop individual solutions based on the requirements of the customer * Sales Pipeline management

Ubuntu.beanies is a non-profit project which aims to raise funds for community development projects in the Townships of Cape Town, South Africa. Until today, this project raised over ZAR 70.000. All proceeds from sales of handknitted beanies are directly forwarded to a local feeding scheme & a local community development project or go back into further beanie production.

(Staff responsibility 5+ employees) * Coordinating the workflow, delegation of tasks & development and motivation of tailor-made inbound leisure travel sales team. * Assisting COO and Directors with establishing sales & turnover figures * Work closely with heads of other departments (Marketing, Product & Accounts) to improve workflows, structures, processes and procedures * Supporting Sales & Marketing by keeping a close contact with African Specialist Agencies based in German speaking European countries

(Staff responsibility 5+ employees) * Coordinating the workflow, delegation of tasks & development and motivation of tailor-made inbound leisure travel sales team * Assisting COO and Directors with establishing sales & turnover figures * Work closely with heads of other departments (Marketing, Product & Accounts) to improve workflows, structures, processes and procedures * Supporting Sales & Marketing by keeping a close contact with African Specialist Agencies based in German speaking European countries

Focus: * Planning and sale of self-drive or private guided tailor-made Tours in South Africa to African Specialist Agencies based in German speaking European countries. * Preparation of quotes, tour routings, costings and tailor-made detailed itineraries and final client travel documents. * handling of post tour admin and complaint management

Focus: * Planning, calculation and Sale of tailor-made self-drive or private guided Tours in Southern Africa (South Africa, Zambia, Namibia, Botswana, Zimbabwe, Mozambique and Madagascar) to direct clients and agencies from mostly UK, Netherlands, Skandinavia, Germany, Australia, Canada

Sale of Tours to South Africa, Namibia & Botwana to direct clients; customer service & consultation

Modules: economics, business management, Destination and Tourism marketing, business english, project management, sustainable tourism, strategic management, book keeping, human resource management, Tourism Research, information technology, intercultural tourism management, office communication, business tourism, MICE Industry.