Marie Fischbach

- Provided customer support across email, phone, and social media, ensuring effective resolution of enquiries and complaints. - Coordinated with Quality, Logistics, and other internal teams on customer and product-related issues. - Proofread and validated product labels (nu3 & Redcare) and supported visual translations for France. - Created and updated blog content in Shogun. - Reviewed and corrected PDP and FR/CHFR copy to ensure linguistic accuracy and brand consistency.

- Writing SEO-optimized articles in French that improved search ranking for clients on Amazon, Google, and brand blogs - Translating from English and/or German to French for marketing agencies and sellers on Amazon and Google - Collaborating with a wide range of e-commerce in sports (Matchday Nutrition, Buycycle), tourism (Headout), Education (GoStudent) and more

- Delivering high-quality French content across 4 departments (Brand, Social, CRM, and Customer Support). - Coordinating processes for a 6‑market international content team. - Ensuring editorial quality post‑migration for the French e‑magazine.

- Fitness Advisor: providing advice about fitness, training & healthy lifestyle for French, German, and English-speaking customers - Problem-solver: solving customers’ issues over the phone, chat, and email (FR/EN/DE)