Mario Gratz

arbeitet von zu Hause. ūüŹ°

Angestellt, Produktmanager Cloud, FTI Engineering Network GmbH

Bad Salzungen, Germany

About me

Mario holds a degree in engineering and has worked as IT consultant for several major German companies during his professional career of 20+ years as a developer / IT consultant at the interface between business and IT. In recent years his focus has been on cloud architecture (AWS - GCP - Azure) and the management of decentralized, agile cloud software development teams. The experience in his specialty extends over his entire professional career (21 years) and lies in the area of customer service, customer support and customer experience. Mario accompanied the Europe-wide rollout of Zendesk in 12 languages at Nintendo Europe and trained all Nintendo employees in Zendesk. In 2018 Mario founded a digital IT consultancy with a focus on IT strategy, cloud consulting and customer service / customer experience / customer Supports. In 2020, Mario started working at FTI Engineering Network GmbH as an AWS Cloud Architect and he now works as a Cloud Product Manager.

Skills

Cloud Computing
Management
Strategie
IT-Consulting
Cloud Architecture
Customer Experience
QA
Team Lead
DevOps
IT-Projektmanagement
Requirements Engineering
Projektleiter
Projektmanagement
Engineering
Development
Software QA
Software Architektur
Testmanagement
Test
HP ALM
ZenDesk
Informationstechnologie
Wirtschaftsingenieurwesen
Softwareentwicklung
Technisches Projektmanagement
Java
Softwaretest
Testautomatisierung
Python
Informatik
Oracle SQL Developer
Docker
Jenkins
Kubernetes
Git
Terraform
Selenium
Software
Testing
JavaScript
Web-Software-Qualitätssicherung (QA)
Scrum
MySQL
Linux
SQL
Jira
NoSQL
Node.js
Architektur
Amazon Web Services
Testautomation
Software Development
Product Development
Beratung/Consulting
TypeScript
Digital
Digitalisierung
Digitale Transformation
Digital transformation
Analysis
Prozessoptimierung
Agile
Projekte
Requirement Engineering
Customer Support
Copywriting
Unternehmensf√ľhrung
Ghostwriting
Teamfähigkeit
Kommunikationsfähigkeit
agil

Timeline

Professional experience for Mario Gratz

  • Current 1 year, since Jan 2023

    Produktmanager Cloud

    FTI Engineering Network GmbH

    Produktmanagement Cloud

  • Current 3 years and 6 months, since Jul 2020

    Senior Cloud Architect

    FTI Engineering Network GmbH

    Cloud Strategy, Research & Development

  • Current 5 years and 9 months, since Apr 2018

    IT Strategy, CX & Cloud Expert | Author | CEO

    MTT Excellence

  • 6 years and 2 months, Feb 2012 - Mar 2018

    Engagement Manager

    affinis iss GmbH & Co. KG, Hamburg

  • 4 years and 2 months, Jan 2007 - Feb 2011

    Senior Consultant

    affinis iss GmbH & Co. KG, Hamburg

  • 5 years, Jan 2002 - Dec 2006

    Co-Founder, Consultant

    affinis consulting GmbH, Hamburg

  • 1 year and 11 months, Feb 2000 - Dec 2001

    Consultant Analyst

    Mummert + Partner Unternehmensberatung AG, Hamburg

Educational background for Mario Gratz

  • 6 years and 6 months, Sep 1993 - Feb 2000

    Wirtschaftsingenieurwesen

    Technische Universität Ilmenau

Languages

  • German

    First language

  • English

    Intermediate

Interests

Software Development
Cloud Computing
Digitalisierung
√Ėffentlicher Sektor

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