Dr. Mark A. Schmitz

Cloud & AI architect and DevOps leader delivering enterprise transformation — AI/GenAI strategy, MLOps, platform engineering, SRE and FinOps across Azure and hybrid environments. Design/deploy scalable cloud & hybrid architectures, define AI & automation architecture principles and roadmaps. Create reference architectures, ADRs. Lead zero-downtime cloud migrations, complex go-lives (DNS/LB), production DR. C-level reporting. IaC (Terraform/Ansible), FinOps (-60%+ cost), ISO 27001 advisory, Zero-Trust IAM.

• Developed AI strategy, governance standards, and technology roadmap (EU AI Act, GenAI framework) • Built and delivered AI/data-literacy assessments and training for 100+ stakeholders • Conceived and deployed GenAI/LLM applications (RAG chatbot, agentic AI workflows) for process automation • Created GenAI governance framework for EU-compliant AI adoption • Designed and evaluated POCs for AI-driven data workflows • Programmed user-centric trend reports with accessibility focus

• Led Systems Delivery and IT infrastructure for 1,200+ ppl • Scaled agile models (Scrum/Kanban) across cross-functional teams • Built and owned SRE discipline (monitoring, alerting, on-call, SLO/SLI) for cloud stability • Operated and scaled containerized workloads on AKS (multi-cluster, Helm) • Automated env. provisioning: 90%+ time savings • Led 8 direct reports plus 7 DevOps engineers, incl. talent development • Provided MLOps enablement: supported ML teams • Maintained cloud systems with <1h SLA

• Optimized data management and storage: 98% faster queries • Automated conference operations (registration, attendance, payments): 90%+ time saved • Coordinated Biomedical & Bioinformatics research group (10 people) • Designed, built, and operated web & cloud solutions end-to-end • Developed and maintained CI/CD pipelines in GitHub and on-premise • Supported DevOps practices for the ungoogled-chromium web browser

• Contributed to a cross-platform business application platform (iOS, Android, Windows, Web) • Built intuitive, process-oriented digital solutions for the Canton of Zurich’s administrative workflows. • Supported the development of the eGeKo portal for Swiss public administrations, contributing to broader digital transformation efforts.