Mark Vandenboom

- Advised global IT project teams on options to mitigate security gap risks - Provided support for global distribution BU and European IT leaders in areas of cyber security and compliance - Contributed to incidence response involving legal, forensics and HR around the globe - Formed and lead security committees to generate awareness and bridge process and security gaps with enterprise level efforts - Presented information for all levels of employees on cyber security, GDPR and PCI compliance

- Reduced 3 year global PCI support costs by 3 million, through more effective use of technology - Decreased global PCI scope lowering long term resource demands - Assisted business and solutions teams in identifying non-technical solutions to PCI compliance gaps - Provided executive committee guidance and status updates on PCI challenges and opportunities - Worked with ecommerce site owners to reduce vulnerability levels and meet compliance requirements

- Merged sites into single active directory domain and set basic IT security policies - Held executive discussions covering business continuity, prioritization and enterprise IT strategies - Created three-year plan for maintenance of critical IT infrastructure - Forecasted and presented annual IT budget to board - Collaborated with accounting to meet PCI DSS obligations and maintain key processes - Assisted HR in reducing communication complexities related to onboarding and offboarding

- Managed $100,000 business intelligence project to develop a COGNOS-based clinical reporting system; project included support of all SDLC phases - Lowered recurring process cost related to business intelligence reporting system by $15,000 a year through improved overall process designs - Eliminated 90 percent of downtime from process failures by creating an automation process catalog - Migrated non-enterprise processes from MS Access to MS SQL Server 2005

- Managed MS Access to Crystal Report conversion project - Leveraged automation to decrease printer reconfiguration time from 50 minutes to 3 minutes - Worked with IDX team to implement new automated process for repairing print queues in VMS / IDX / CACHE - Replaced existing manual Access-based BI processes with automated solutions eliminating need for 40 hours of manual work each month

- Reduced month end report production requirements from 80 hours to 5 minutes by creating automated processes for existing solutions - Reduced month end report delivery time from 2 weeks to 24 hours - Reduced month end reporting-related costs from $45,000 to $1,300 annually - Created fully-automated month end closing solution for SQL Server 2000, eliminating 8 hours of work per month and reducing overall process time from 12 hours to three hours

Information Technology, Entrepreneurship

Minor in German