Markus Loeffler

Moving from Presales to Professional Service to ensure the continuation of the customer journey

Führen des lokalen Analytikteams in Pre & Post Sales, des Nationalen Produkt Spezialisten Team sund Remote Support Teams, Problem- und Lösungsmanagement, Überwachung des Ressourcenmanagment-Prozesses , Enge Zusammenarbeit mit Sales und Service

Managing the dedicated Presales Organisation for EMEA and Asia Pacific to support the sales regions and partners. Work closely with the Channels Organization to enable existing and new partners

Running the Global Services Organization for RoW (rest of the World = EMEA (w/o UK+Ireland, Germany+Switzerland) and APAC) for Presales and Professional Services including a solid partner network for delivery

The position is the primary Identity Management BU interface for the EMEA field teams. I assisted the EMEA sales and presales teams in driving Identity Management revenues and helped to evangelize BMC Software as a recognized leader in the Identity Management industry and ensured Identity Management is understood as core part of and adding significant value to Business Service Management (BSM) projects.

Leading the top technical experts of different lines of business and supporting the BMC EMEA subsidaries from pre- to postsales activities in the BMC Business Service Management (BSM) context

Technical lead for Identity Management at BMC Software EMEA, mentoring pre- and postsales people, ensuring the right level of technical education, defining and driving the solution architect position.