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Markus Steyerer

Partner / Gesellschafter, Geschäftsführer & Principal Management Consultant, suXess information technologies gmbh
Innsbruck, Austria

Skills

Zertifizierter Service Desk Teamleiter
ITIL Service Manager
ITIL Expert
ISO 20000 Consultant Manager
Service Desk Know How
Helpdesk
Prozessmanagement Know-How
Geschäftsprozessmanagement
Service Level Management
Incident Management
Projektmanagement
Business Continuity Management
DIKS (ISAE 3402)
ISO 20000 Auditor
ISO 27000 Auditor
Zertifizierter Projektmanager - IPMA Level C (zPM)
IT-Organisation
Beschwerdemanagement
Verfahren
ITIL 4 Managing Professional

Timeline

Professional experience for Markus Steyerer

  • Current 2 years and 7 months, since Jan 2023

    Geschäftsführer & Principal Management Consultant

    suXess information technologies gmbh

    IT- und Management-Consulting , Operational Excellence, Cloud Native Platforms, Modern Work & Collaboration

  • 3 years, Jan 2020 - Dec 2022

    Prokurist, Bereichsleiter Operation & Support

    ARZ Allgemeines Rechenzentrum GmbH
  • 5 years, Jan 2015 - Dec 2019

    Leiter Customer Support

    ARZ Allgemeines Rechenzentrum GmbH

    Leitung Service Center, Incident Management Process Owner, Request Management Process Owner

  • 3 years and 4 months, Sep 2011 - Dec 2014

    Prozessmanager

    ARZ Allgemeines Rechenzentrum GmbH
  • 2 years and 8 months, Jan 2009 - Aug 2011

    Hauptprojektleiter für Spezialaufgaben

    GRZ IT Center GmbH

  • 8 years and 4 months, Sep 2001 - Dec 2009

    Leiter IT Helpdesk

    GRZ IT Center GmbH

  • 5 months, Apr 2001 - Aug 2001

    Kundenbetreuer und Zeitmanagement

    GRZ IT Center GmbH

  • 7 years, Apr 1994 - Mar 2001

    IT-Systemadministrator

    Bundeswehr

Languages

  • German

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