Carsten Herder

Program Director for a Verizon Global Top 10 Project at a German Global Dax30 company

Sales- and Projectmanager for Field Service Telecommunication. Responsible to expand the footprint of Media Broadcast to the Telco Business.

- Managed Service Sales - Managed Service Delivery Leading the Operational Workstream with 11 Workgroups (Field Service, Spare Part Management, Process Design, Process Implementation, Network Operation Center local and off-shore, Preventive Maintenance, Testing/Testlab, Network Quality, OSS and Information Security & Data Protection) - IT Transition Management actual project: http://www.telecom-handel.de/News/Mobilfunk/Aufbau-Pflege-Wartung-ZTE-wird-neuer-Netz-Waechter-von-E-Plus-28574.html

- Acts as the key pre-sales services support to the Regional Service Director organization managing pre bid services pricing on all regional deals - Responsible for Services product positioning, general sales strategy, pricing and comprehensive deal margin analysis, comparative pricing analysis, and contract term negotiation and closure (including Professional service deals) - Analyzing business issues related to worldwide services sales effort in collaboration with Services Marketing and Sales Operations

- Responsibility for Managed Service and Business Process Outsourcing offers to customer and key accounts. Past and ongoing projects: o Meteor Ireland Q4/2007 o BT Wimax Q3/2007 o T-Mobile Austria Q3/2007 o TDC Denmark Q2/2007 o Novator Iceland Q1/2007 o T-System Germany Q1/2007

05/00 - 01/06 Director Central Operation 10/99 - 04/00 Project Manager Network Build for Core Data Center 05/00 - 05/01 Director Field Operation West

05/99 - 10/99 Project & Realisation Manager 06/95 - 04/99 Network Specialist

02/90 - 04/93 Network Deployment Engineer 08/86 - 01/90 Technical education as Telecommunications Engineer