Marrij Chowdhry

Forged enduring relationships with customers and architected and delivered best-in-class custom solutions. Expertly employed emails and other cold outreach methods to build warm leads and fortify customer engagement. Thoroughly assessed customer requirements to ensure delivery of appropriate solutions as a proficient customer advocate. Cultivated brand loyalty substantiated by repeat purchases by customers and strong customer retention.

Steered sales of top-quality IT solutions including websites, graphics, content, and web applications while forging close relationships with existing customers to boost client retention.

Played a key role in augmenting sales revenue by proactively reaching out to prospects through cold outreach to acquire new customers and further strengthening relationships to obtain referrals.

Accumulated a pool of prospective customers by adeptly executing cold and warm outreach initiatives to drive inside sales. Conducted correctness and accuracy checks on information records and proficiently administered and oversaw IT accounts across multiple domains.

Assisted in managing IT sales encompassing web applications, content, graphics, and websites. Facilitated seamless project execution and delivery by working collaboratively with design and development personnel. Exhibited strong skills in designing and developing customized website layouts.

Excelled in promptly converting leads into customers through sales deal closure within a single sales call, demonstrating superior communication, persuasion, and selling skills. Contributed to optimizing product mix by thoroughly assessing rental products and credit ratings.

Delivered optimal customer service by effectively addressing and resolving customer queries and concerns. Created and updated elaborate records of customer complaints, transactions, and interactions.