
Martin Clayton
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Martin Clayton
- 2 Jahre und 7 Monate, Aug. 2015 - Feb. 2018
Board Games Demonstrator
Esdevium Games Ltd
Duties include learning multiple board games currently being promoted by the Demonstrations team and visiting third-party sites such as John Lewis and Waterstones stores, the UK Games Expo, 'Origins' event and others to demonstrate how to play to members of the public.
- 2 Jahre, Okt. 2015 - Sep. 2017
Credit Controller
Swinton Insurance
Duties involve making contact with domestic customers via outbound channels to bring defaults and late payments to notice once an initial opportunity and reminder schedule has been issued and followed. I have received training on Legacy and Strata/Echelon systems during implementation of the new system which also involved End User testing, data analysis using Visual Basic and producing guides for roll-out across the business to assist in training staff.
- 1 Jahr und 9 Monate, Okt. 2013 - Juni 2015
Assistant Manager
Forbidden Planet
Implemented a new system for stock ordering for my departments which led to increasing sales whilst reducing overstock by around 70%. Board Games and Collectible Card Games showed 10.72% and 16.03% growth for the 2013-14 comparison period and 32.50% and 18.86% for the 2014-15 period.
- 5 Monate, Juni 2013 - Okt. 2013
Customer Service Agent
Forbidden Planet
A Customer Service role incorporating Management responsibilities as well as Inventory Management, Ordering, Sales Analysis, compiling information for the store's PDB & PRDB and preparing a weekly 'Accounts' package including Cash Book and General Ledger information. I also held the title of Board Games & Card Games Specialist and acted as the store's organiser for a variety of events including Tournaments, Book Signings and Celebrity Visits.
- 1 Jahr und 8 Monate, Aug. 2011 - März 2013
Manual Accountant/Customer Service Advisor
RWE npower
Duties involved reconciling customer energy accounts following instances of error including 'reads' transposition, erroneous meter exchanges, meter credit fraud and account disputes. Following my first six months of work within a specialist 'Manual Accounts' team I was moved to a Complaints Handling team with training for the new SAP systems and corrected issues on both the SAP and Legacy systems as required.
- 6 Jahre und 8 Monate, Juli 2004 - Feb. 2011
Dispatcher
Hudson's Taxis
Inbound Call Centre role involving Customer Service, Complaints Handling and Logistics. After my first year I was promoted to a Management position and held this title until terminating my employment due to relocation.
Ausbildung von Martin Clayton
- 2 Jahre und 11 Monate, Sep. 2005 - Juli 2008
TV & Film Production
Cleveland College of Art and Design
Film Editing Theory and Application, Script-Writing and Directing
- 1 Jahr und 11 Monate, Sep. 2003 - Juli 2005
Fine Art
Cleveland College of Art and Design
Acrylic and Oil-based Media using varied applications, the collected works of Hans Ruedi Giger and inspirations thereof
Sprachen
Englisch
Muttersprache
Deutsch
Grundlagen
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