Dipl.-Ing. Martin Peters

ist zurzeit nicht an Angeboten interessiert. ❌

Angestellt, Quality Manager, 1&1 Telecommunications SE
Düsseldorf, Germany

Fähigkeiten und Kenntnisse

Projektmanagement
Incident Management
Problemlösung
Stressresistenz
Telecommunication
Customer Support
People Manager
Customer service
Deutschkenntnisse
Manager
Analysis
Rollout
RAN
2G
3G
LTE
Helicopter view
Koordination
Planung

Werdegang

Berufserfahrung von Martin Peters

  • Current 3 years and 7 months, since Nov 2022

    Quality Manager

    1&1 Telecommunications SE

  • 1 year and 1 month, Oct 2021 - Oct 2022

    Quality Manager

    Nokia Networks

  • 1 year and 4 months, Mar 2020 - Jun 2021

    Quality Manager

    Huawei Technologies

  • 6 months, Sep 2019 - Feb 2020

    Project Manager

    Tec-Ict, Nederland

  • 11 months, Sep 2018 - Jul 2019

    Projektleiter

    Vodafone GmbH
  • 10 months, Oct 2017 - Jul 2018

    Implementation-Manager

    Ericsson Telekommunikation GmbH & Co. KG

  • 1 year and 4 months, Jun 2016 - Sep 2017

    Project Manager City Swap

    Huawei Technologies

  • 1 year and 11 months, Aug 2014 - Jun 2016

    Integrations Coördinator

    Ericsson Telekommunikation GmbH & Co. KG

    Responsible for a group of Operation Coordinators, Structuring the 2G/3G SWAP and LTE integration on the Vodafone Network in Germany. Managing the day to day operation of the site SWAP. Escalation point for incidents, writing progress reports and improve process flows.

  • 6 months, Feb 2014 - Jul 2014

    Regional Operations Coordinator

    Huawei Deutschland GmbH

    Coordinating the 2G/3G SWAP and LTE integration on the Vodafone OMC in Hannover. Managing the daily site SWAP between all involved parties, like Vodafone NOC and Customer Service, Huawei, Planning, Radio, Transmission, and RIC teams, Analyzing KPI’s from before and after SWAP, handover SWAP sites to Operations, writing progress reports and improve process flows.

  • 2 years and 3 months, Jun 2011 - Aug 2013

    Customer Incident Manager

    OnePhone Deutschland GmbH

    Create and implement processes for Incident and Problem management according to ITIL and E-Tom models, coordinating of incidents, planned work and escalation point for customers, writing incident reports, analyze and improve our support service.

  • 6 months, Dec 2010 - May 2011

    Consultant KPN Radio Performance

    KPN Mobile

  • 11 years and 4 months, Aug 1999 - Nov 2010

    Incident Manager

    Ericsson B.V. Nederland

    Managing a team of 11 engineers. Handling all incidents within a 24/7 operation environment. Monitoring Networks from KPN, T-Mobile, Vodafone, Mobistar, BASE, Sunrise.CH and Telefonica.

  • 13 years and 6 months, Feb 1986 - Jul 1999

    Waffen Offizier

    Königliche Niederländische Kriegsmarine, U-boot flotte

    Weapons officer Royal Dutch Submarine Service.

Ausbildung von Martin Peters

  • 3 years and 11 months, Jan 1990 - Nov 1993

    Electronics Engineering

    Koninklijke PBNA

Sprachen

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Dutch

    C2 (Verhandlungssicher / Muttersprachlich)

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