Martin Reiner

As Digital Customer Companion I work with customers to develop strategies and solutions that bridge the gap between business and IT and facilitate innovative technology solutions that increase efficiency and effectiveness enabling customer experience. As Speaker & Entrepreneur in the IT business I've experienced a lot of different things and as everybody knows still learning something new to talk about in an entertaining and amusing way.

As solution owner I take the ownership of the solution roll-out in CH and manage the roll-in process to corp. development. In this process methodology I'm responsible for understanding the business problems faced by customers and translating those needs into new functions & services to improve client satisfaction and to ensure value is delivered and consulting on best practices is provided. I'm responsible for developing solution positioning in the country and its markets and own the commercial succes

Business Consulting