Marwah Al-Dujaili

Educational technology training on Course Management systems, Assessment tools, and survey systems Develop instructional content with coordination with the Instructional Design team

- Design and deliver formal training on University approved software and hardware to new and existing students, faculty, and staff throughout the year. In addition to developing materials that support the training - Coordinate the in-house training program delivered by other trainers. - Design and maintain the department's website

First-level contact for students, faculty, and staff to assist them in resolving problems with software, network connectivity issues, laptop issues, printer issues, and all IT-related problems.

- Conduct the formal IT Training for individuals as well as corporate clients including government and private companies. - Design and Deliver customized training programs for a group of clients to meet their specific needs. This includes interviewing the clients, pre‐assess them, customize the training program and materials, conduct the training and then assess them after completing the program.

One year of in-depth training in essential computer hardware and software skills and in designing and implementing complex IT infrastructure solutions using Microsoft technologies