Máté Takács

Managing a team of 8. Responsible for Closing and Opening procedures of Business day, Health & Safety for Guests and Staff, Advanced Customer Service and Conflict Handling. Preparation of Reports for Management team, Training and Motivation of team members.

Reception and Customer Service duties for 300 crew members per day. Administrative duties for 12 international airlines up to 27 flights per day. Managing 3-4 Crew Receptionists, designing and executing training programs and preparing related material.

Reception duties, Customer Service and Conflict Handling. Managing a team of 4. Administrative duties related to VIP guests and groups. Resolving financial and accounting discrepancies. Motivating and training team members.

Reception and Customer Service Duties for 300 Crew members from 12 international airlines. Resolving Financial and accounting dicrepancies, Stocktaking, Preparation of

Reception and Customer Service duties for individual and group guests.

Porterage, Customer Service duties, mixed adminitrative and administrational tasks

Operating Switchboard & Business Center, Main Reception and Executive Reception.

Negotiating Traineeship positions with Companies, Professional Organizations and Sponsors. Developing new Sales leads and Concepts.

Front Office Training, Administrative duties, F&B duties in Restaurant and Bar.

International Marketing