Amar Plevljakovic

Dealing with customers queries. Successfully tackled numerous international customers' queries about fuel and electricity consumption through telephone calls and emails Dealt successfully with customer queries by processing, managing, and tracking customer issues through a ticketing system Improved the customer experience by employing customer-centric strategies, continually investing efforts into self-development and expanding customer support approaches.

Promotion and presentation of traditional Bosnian dishes and dishes of international cuisine, presentation and promotion of Bosnia and Herzegovina, its culture, traditions, tourism, face-to-face communication with customers, communication with suppliers, communication with potential business partners, providing lessons about the state of Bosnia and Herzegovina, to its tradition, geography, conducting multi-level dialogue with people from different structures.

Promotion and presentation of traditional Bosnian dishes and dishes of international cuisine, presentation and promotion of Bosnia and Herzegovina, its culture, traditions, tourism, face-to-face communication with customers, communication with suppliers, communication with potential business partners, providing lessons about the state of Bosnia and Herzegovina, to its tradition, geography, conducting multi-level dialogue with people from different backgrounds.

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina Private tutoring to a foreign diplomatic mission

Private tutoring to a foreign diplomatic mission

Interpretation and mediation in communication between business entities from Bosnia and Herzegovina and their partner from Turkey.

Interpretation and mediation in communication between business entities from Bosnia and Herzegovina and their partner from Turkey

Duties and responsibilities as part of tour guiding

Duties and responsibilities as part of tour guidingDuties and responsibilities as part of tour guiding

Bidirectional interpretation services and technical services at a 3-day medical conference, organized by Medikal Sağlık Ürünleri SAN. ve TİC. A.Ş., a company from Ankara.

Bidirectional interpretation services and technical services at a 3-day medical conference, organised by Medikal Sağlık Ürünleri SAN. ve TİC. A.Ş., a company from Ankara

Assistance in the promotion of the Oriental Institute's publications Oriental Institute, University of Sarajevo, Bosnia.

Assistance in the promotion of the Oriental Institute's publications. Assistance in the organization and realization of an international linguistic seminar.

• Co-organized a photography exhibition

Co-organized a photography exhibition

Responsibilites of Assistant to the Host of a visit to the Faculty of Philosophy by then Turkish ambassador to Bosnia and Herzegovina. Assistance in the organization and realization of an international linguistic seminar

Responsibilites of Assistant to the Host of a visit to the Faculty of Philosophy by then Turkish ambassador to Bosnia and Herzegovina. Assistance in the organization and realization of an international linguistic seminar

Taught Turkish

Taught Turkish

Co-organized a host of academic seminars and student events, and visits from high ranking diplomatic delegates. At the higher education programme I graduated from I honed my communication, interpretation and social skills, and competences necessary for the job market. I gained expertise at networking with business and other entities, and mastered a great variety of correspondence mechanisms. Acquired a high proficiency in written and oral communication in the Turkish language.