Max Naydek

- Continuing org transition from Waterfall to Agile - Working with teams on adopting and utilizing Agile values and principles - Helping teams uncover ways to improve - Empowering teams to be self-organized - Driving initiatives on organizational change starting with leadership - Personal and team coaching

- helping organization transition in to "being" agile and not just "doing" agile - leading by example on what "agile mindset" is - working with teams on adopting Scrum - helping individuals understand why we use Scrum framework - driving initiatives on organizational change - being an active member, contributor and collaborator in our Agile Guild - facilitating Scrum events, coaching

- Participated in transitioning to Large Scale Scrum framework - Participated in transitioning from "component"​ teams to "feature"​ teams - Work closely with scrum software development teams and their Product Owners - Facilitate team's progress towards goals - Mentor and educate development teams, Product Owners and stakeholders in the practical benefits of Agile processes and Scrum / LeSS framework - Foster a culture of continuous improvement, creativity, and innovation

- Managing the team of Technical Support Analysts - Performing weekly, quarterly peer reviews and evaluations, career development - Actively monitoring and evaluating production performance and issues - Verifying issue reports, conducting root-cause analysis, and identifying areas of improvement

- Actively monitoring and evaluating production performance and issues - Verifying issue reports, conducting root-cause analysis, and identifying areas of improvement - Liaison with external clients by email and telephone - Communicating between different staff levels - Being the central point of communication - Estimation