Md Onik Islam

1. Responsible for the control of work order allocation, tracking and operation progress, and timely communication with Alibaba issuers; 2. Responsible for the implementation, problem feedback, and promotion of the solution of established processes and specifications (including but not limited to technical specifications "SOP", "Knowledge Base" and management specifications "Outsourcing Management Specification") at IDC site; 3. Responsible for IDC on-site O&M data statistics and records;

Operation and continuous development of LAN, WLAN infrastructure with network technologies and protocols such as TCP, IP, DHCP, DNS, VLANs, 802.1X, etc. Racking Switches, Routers, Firewalls and Servers, and wireless access points. Troubleshooting hardware issues and basic network issues, carrying out scheduled requests, Active monitoring of all servers, and reporting any faults that may arise. Being a point of contact for customers, providing operational support onsite with servers, printers, and desktops.

Audio and video project design, SOW creation, planning, and management. Liaise with Workspace Resources and Line of Business managers to support A/V systems and environment design.

Installing, testing, maintaining, and repairing hardware and software. Documenting processes and logging tickets for open work. Diagnosing hardware and network problems followed by physical repairs, Troubleshooting events within internal Service Level Agreements (SLAs), and Performing root cause analysis of equipment failures.

Responsibilities: Sub-station and Electrical Maintenance, Troubleshooting and Maintenance of all Industrial Electrical & Electronics and automated materials equipment’s. Regular maintenance of all electrical equipment with the basis of compliance issue and the instruction from ALLAINCE, NFPA, BNBC. Doing all kinds of necessary drawing by AUTOCAD. Regular checked of all MDB, SDB & DB Board.

B.Sc. Thesis Title – Design and implementation of Automatic Door System Open and Closed Controlled by PLC