Mehul Patel

- Leading the DevOps team across infrastructure, delivery and platform engineering, setting technical direction and mentoring engineers on tooling, cloud practices, and agile methodologies - Driving organisation-wide AI adoption with integrating Claude and GitHub Copilot into engineering workflows to accelerate infrastructure automation, code generation, documentation, and migration planning - Deployed and managed open-source AI models on Azure AI Foundry, enabling the team to leverage self-hosted LLMs with

- Designed and maintained Azure cloud infrastructure for a microservice-based SaaS platform using Terraform and Terragrunt, managing AKS clusters, PostgreSQL, Key Vault, and supporting services across dev, staging and production environments - Leveraged AI-assisted tooling (Claude, GitHub Copilot) to accelerate IaC development, incident troubleshooting, and automation scripting, reducing time-to-resolution on complex infrastructure issues - Optimised Kubernetes autoscaling strategies (HPA, VPA, Cluster Auto

* Designed and optimized cloud infrastructure solutions on AWS & GCP, ensuring scalability, security, and cost-efficiency * Led migration projects from on-prem to cloud and between cloud providers, automating deployments with Terraform, Ansible, and CI/CD pipelines * Deployed and managed workloads using Docker, Podman, and Kubernetes (EKS, GKE, OpenShift), ensuring high availability and performance * Implemented GitLab CI/CD, GitHub Actions, and ArgoCD for automated testing, deployment, and version control,

* Represented Zextras in the open-source community, cultivating a supportive and collaborative environment. * Developed comprehensive training materials for Carbonio, including instructional videos, a support forum, internal and external wiki pages, and hosted detailed documentation on GitHub. * Developed and executed strategic initiatives that grew the global community from the ground up, resulting in 1.5K active users and a total membership of around 5K. * Identified, engaged, and nurtured potential comm

• Architected and managed product delivery on Google Cloud, ensuring scalability, security and cost optimization. • Managed a cross-functional team of developers, customer support and technical support, driving product roadmaps, feature prioritization, and release cycles. • Established CI/CD pipelines, automated deployments, and cloud-native best practices, leveraging Docker, Kubernetes, Terraform and GitOps tools. • Led MVP development, beta testing and go-to-market strategies, ensuring smooth product r

• Administered and optimized Linux and Zimbra-based email infrastructure, ensuring high availability, security, and performance • Implemented and managed email security tools, including anti-malware, anti-spam, and data leakage prevention solutions • Led troubleshooting and root cause analysis of complex email and server-related incidents, ensuring timely resolution and minimal downtime • Collaborated with cross-functional teams, vendors, and stakeholders to enhance system reliability and security • Provide

• Collaborated with clients and project teams to plan and execute project deliverables ensuring adherence to project scope and timelines to meet client objectives • Participated in beta testing of software releases, contributing to enhanced product quality and user experience • Led cloud platform operations on Redhat, VMWare, OpenVZ, OVH, KVM including infrastructure setup, migration, and cost estimation

• Designing and implementing new features and functionality. • Building servers with required packages and control panels with Operating Systems like Red Hat, CentOS, and Cloud Linux. • Ensuring high-performance and availability, and managing all technical aspects of the CMS * Evaluate, monitor, and review the installation to minimize the technical issues and provide immediate resolutions to the team and clients. • Schedule client meetings and team meetings regularly to discuss project updates and issues.

• Monitoring development activities and reporting project progress and providing technical guidance, support to the project team for delivering and implementing the project as per scheduled milestones • Monitoring the network, server uptime, services like apache, MySQL, SMTP, IMAP, pop, etc. • Monitor special services like system services with regular intervals of time. • Develop test automation frameworks in collaboration with the rest of the team Create tools to help teams make the most out of the ava

• Update & Develop static websites for Google clients. • Setup, verify & configure Google Apps, Analytics. • Backup and Recovery using backup tools like tar, dump and zip • Optimization the system, network and automating the tasks (cronjob) • Troubleshooting system problems, maintaining the LAN comprising Red Hat Linux machines. • Investigate and troubleshoot the queries regarding DNS, emails, websites, etc. • Configuration & Managing of Squid, DNS, LDAP, Apache, Samba, Sendmail, Postfix, FTP, SSH, T