Melih AKÇORA

Coordinate and supervise the entire Front Office area Coordinate,implement and monitor the training and motivation of all Front Office staff to ensure the highest productivity and job satisfaction.Financial conformity with groups.have full authority in golf & football groups.

responsible of front office daily operation , opening experience , arrange all front office printed documents & hotel directtory .hire F/O personnel , arrange & give the trainings due to the requirements , making financial agreement with the incentive groups ,

Coordinate and supervise the entire Front Office area including the Front Desk, Reservations, Switchboard, Bell team &Concierge. Coordinate, implement and monitor the training and motivation of all Front Office staff to ensure the highest productivity and job satisfaction.Financial conformity with

V.I.P guests identified and handled in the correct way. Receive, apologize, record and resolve all complaints as laid down by policy. Check daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met. maximizing IHC standarts all time.