Michael James Cyrus

Acting as a freelance business strategy consultant for this specialised boutique project and programme management consultancy specialising in the Information Technology arena operating from South West London.

A senior technical delivery advisor with this worldwide leader in cloud banking software, (a platinum salesforce partner), responsible for engaging with the global strategic partnership teams to train, develop and advise partners and system integrator resources focusing on sales, configuration, customisation and delivery of nCino products and services.

A HRIS software technical success manager with this Global player, (part of LinkedIn corporation), in the software human resources information systems industry, in which, working closely with the senior business proprietors and directors delivering bespoke SaaS based software solutions and consulting services.

I designed and delivered workshops, requirements evaluations, code reviews, technical designs, training and deployment of b2c/b2b/b2b2c software systems built on Salesforce1, engaging with clients, system integrators, customer success managers, and directors provisioning the concierge consulting engagements.

A Technical Consultant for this European global ePayment provider by: - Technical and operational support of all internal and external business partners. - Support the sales teams in a pre-sales and post-sales capacity. - Act as a leading expert for internal and external requirements for clients and key strategic partners. - Provide training to clients on ePlatform features. - Participate in the functional evolution of ePlatforms - Provide technical, functional and operational support.

Managing Technical Projects offering Consultancy based Services to Clients. This is by developing high-level designs, which support robust technology solutions, taking into account the Technical Requirements and Business Strategy. Driving Technology Architecture and Infrastructure detail design activities, as well as, driving Workplace Transformation (WT) design, build, test and implementation, working to deliver value and business benefits using Workplace Transformation Technologies and infrastructure.

NAVEX Global™ is the industry leader in the Global Ethics & Compliance Software market for more than 8000 clients Worldwide. We equip and prepare clients by Project Managing the full deployment of these Market Leading GRC Software Solution Products across the EMEA and APAC regions so as to protect an Organization from adverse Risks, therefore enhancing Corporate Governance, Culture & Employee Relations in order to safeguard Brand Equity and Shareholder Values.

We are a specialised boutique Project and Programme Management Consultancy specialising predominantly in the Information Technology arena operating from offices in South West London. We have conducted small to medium size projects in over 5 continents worldwide in such industries as Telecommunications, Fast Moving Consumer Goods. Banking, Services and Retail.

Systems Solution Consultant offering advisory and consultancy resolutions in relation to: - Investigating, evaluating, and analysing the internal and external (legacy) Application Systems - Providing solutions as how to interconnect these systems as to have achieved the best solution in order to maximise their efficiency. - Analysing the legacy Systems and drawing detailed process design maps using different software tools.

My responsibilities include, configuring the Comverse CRM, CSS & CSM products to support the business requirements and performance tests; working closely with the technical teams to complete different phases of the integration, implementation, customisation of product testing and performing data integrity audits. Furthermore, communicating these changes to the proposed Project Teams and the end-users World-wide.

- Managing and maintaining of the local intranet infrastructure based on SAP NetWeaver systems Integration portal technology. Inc maintaining and managing the indexes and classification tools and systems administration - Conducting duties on Citrix, Active Directory, LDAP integration & SAP web dispatcher incorporation - On-going support and monitoring for third party software integration on the quality assurance and production environments, inc offering advise with consulting solutions to clients

I was successfully contracting for numerous companies such as Diageo, British Petroleum, British Gas, NHS, and Shell to fully launch several internet websites, security enhancements and developments with full systems optimisation and analysis plus firewall and network formation, configuration and enhancements.

Professional Development and Research, Business Modelling, ERP Systems Theory and Practice, ERP Systems Development and Configuration, Service-Oriented Architecture and Development, Data Management and Business Intelligence, Business Integration, Systems Project Management, and full Dissertation.