Michael Crudgington

Initially recruited to provide focus to the Bank’s BCP strategy the role has quickly expanded to now cover all aspects of trading voice engineering and product management globally. Currently evaluating IPC’s new voice platform, (Unigy) with view to it becoming the Deutsche Bank standard.

Initially recruited to assist in the relocation of the Firm’s Fixed Income division into a new 800 position Trading floor. Tasked with handling all aspects of the MD110 PABX expansion, Stentofon Intercom and Dictaphone voice recording installations plus Octel voice mail expansion. Ultimately performing the role of Systems Architect during the construction of the Firms new offices at Canary Wharf.

System admin and programming on a 9 LIM MD110. Completed an evaluation of present dealing room technologies with view to procuring new systems.

Technical Management of all Barclays Capital voice platforms. (Ericsson MD110, IPC TradeNet MX, Speakerbus 534 Intercom, CTI Call Logging systems, Racal Wordnet voice recorders, Octel voice mail.)

Management responsibility for 4 voice technicians and 5 on site cabling contractors.

Management responsibility for 2 voice technicians and 5 switchboard operators.

PABX administration and voice networking for the company’s European operations. Responsibilities included day to day operations of 6 networked PBX's (SL1 & DX) with frequent trips abroad to support the European offices, always working unsupervised.

3rd level support role on technical and sales issues relating to the Monarch range of PABX for both field staff and customers.