Michael Heinz
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Werdegang
Berufserfahrung von Michael Heinz
- Current 7 years and 1 month, since May 2019
Nokia Software Applications Business Group Delivery Manager DT & Eastern Europe
Nokia
- Current 10 years and 4 months, since Feb 2016
Applications&Analytics Project Mgmt. Leader Germany, Poland & GCBT DT
Nokia
- 5 months, Sep 2015 - Jan 2016
IP Platforms Customer Delivery DT&DACH Cluster Leader
Alcatel-Lucent Deutschland AG
- 11 months, Oct 2014 - Aug 2015
Executive Advisor to the Chairman of the Board at Alcatel-Lucent Germany
Alcatel-Lucent Deutschland AG
- 4 months, Jun 2014 - Sep 2014
Project Manager IP Routing & Transport
Alcatel-Lucent Deutschland AG
- 9 months, Sep 2013 - May 2014Alcatel-Lucent Schweiz AG
Contract Change Manager for the Gotthard Base Tunnel Project
Responsibility for - management of contractual changes between ALU suppliers, the consortium Transtec Gotthard and its members as well as the end customer Alp Transit Gotthard - invoice handling towards subcontractors, consortium and end customer
- 1 year and 8 months, Jan 2012 - Aug 2013
Contract Excellence & Partner Manager
Alcatel-Lucent Deutschland AG
Target of the Contract Excellence & Partner Mgmt. Function is to improve the link between customer contracts and supplier contracts for complex projects. Development of common strategies with suppliers to address the market and better alignment of the business interest of supplier involvement in Alcatel-Lucent projects.
- 1 year and 9 months, Apr 2010 - Dec 2011
Performance Improvement Manager Germany & GA DTAG
Alcatel-Lucent
Lead of the Performance Improvement Program Germany - Identification of systemic issues impacting quality of deliveries, customer satisfaction and margin and launching of respective improvement initiatives, project management and follow-up.
- 2 years and 3 months, Oct 2009 - Dec 2011
Customer Project Quality Manager Carriers & Vertical markets
Alcatel-Lucent Deutschland AG
Supporting strategic and large projects in quality management, conducting Root Cause Analysis, collection of customer feedback through surveys, implementation and follow up of customer quality improvement plans.
- 3 years, Oct 2006 - Sep 2009
BA-Student (Business Administration)
Alcatel-Lucent Deutschland AG
Praxiseinsätze: - Thales Rail Signaling Solutions: Vertrieb Inland - Alcatel-Lucent Dtld. AG: Auftragsbearbeitung - Alcatel-Lucent: Globaler Einkauf (Paris) - Alcanet International Dtld. GmbH: Financial Controls - Alcatel-Lucent Dtld. AG: Marketing - Applications Software Group (Bachelorarbeit über Positionierungsmöglichkeiten von MNOs im Mobilen Web)
Ausbildung von Michael Heinz
- 3 years, Oct 2006 - Sep 2009
Business Administration
VWA Studienakademie Stuttgart
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
A1-A2 (Grundkenntnisse)
French
English
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