Michael Phillips

Managing the Deployment of the STEP paper publishing tool(Stibo Systems-Product Information Management) to Retail Merchandising Business Units in Italy, Spain, Portugal and Germany. Create Deployment plans. Plan, prepare and deliver User Training and Kick off presentations, Manage Risks & Issues and provide Hyper care. Hands on support for initial publication using the new tool. Create base publications in the STEP system.

Managing the Implementation of a Content Management System (CMS) based on the Alfresco CMS system with an CKEditor HTML editor front end. Tasked to work with the business Stakeholders to manage the final project stages. Create final Implementation plans. Execute UAT and final Bug fixes. Create User Manuals, Quick guides, FAQ. Create Training Videos using Camtasia.

Managed five Agile/Scrum Development teams(onshor/offshore) delivering User Stories covering Billing, CRM, Assurance, WebMethods ESB. Responsible for KPI (Financial reporting, Velocity etc.) reporting of Scrum team performance and team resourcing. Negotiation with Suppliers, Sprint Reporting and Financial reporting.

Line management of Design team,Test team and Helpdesk (Topdesk) for a Dutch Tax return software package. Release management and project management (Agile development methodology, Microsoft Visual Studio, Team Web Access). Improved Team performance by introducing statistical analysis of results. Resource management and stakeholder reporting.

Project management of Billing System implementation and Data Migration ( Total value 2 Million USD). Manage interaction with all other project teams and vendors. Analyse workload for design (onsite), development (Onsite and in the US) , test and implementation phases. Manage change control, risks & issues. Create Project Plan, Go Live planning and Management reporting.

Specify Product design improvements for cloud based Saas Project Management tool, Prince 2 conformant.Demonstrations to prospective clients and analysis of customer requirements. Lead generation. Product Testing and documentation reviews

Delivery of a new Corporate website. Analyse workload, implement and oversee Problem & Change management. Manage marketing team resources. Create Project Plan, Go Live planning and Management reporting. Create Test plans, coordinate test teams, analyse test results, document and publish test results. Hands on content audit and editing, English language support, web clip voiceovers and demos plus implement product conversion changes. First year increase in online sales of 73%.