Michael Schmitz

Set-up, operation and further development of the IT infrastructure, support: - Management of the IT team - Network and system administration, user management - Problem, change and patch management - Backup and recovery - Documentation (procedures, infrastructure, solutions, etc.) - Planning and procurement of hardware and software - 1st-, 2nd- and 3rd-level support

Building up knowledge regarding register modernisation and relevant standards and products (e.g. GovTech RaaS, Noots, XÖV, BSI IT-Grundschutz)

Preparation for defining the elements of a quality management system based on ISO 9000/9001: - Requirements analysis - Drafting of the necessary documents (structure and required content) - Planning the preparation and review of the documents

Design and testing of a release management process: - Requirements analysis - Process design - Expansion and finalisation of templates for standard documents provided during the development process - Supporting the testing and implementation of the concept

Responsibility for ensuring the successful delivery of projects and services for our clients, guaranteeing the commercial success of these projects, and securing follow-up projects within the context of our project portfolio with the respective clients

Management of the "Business Systems" team: - Staff management & team development - Recruitment of staff - Communication & interface management - Internal communication with senior management, other team leaders and HR - Reporting to senior management and HR - Ensuring compliance with company policies (working time regulations, data protection, etc.)

Set-up, operation and further development of the IT infrastructure, support: - Management of the IT team - Network and system administration, user management - Problem, change and patch management - Backup and recovery - Set-up and operation of vulnerability management and monitoring systems - Documentation (procedures, infrastructure, solutions, etc.) - Planning and procurement of hardware and software - 1st-, 2nd- and 3rd-level support

Continued development and maintenance of a security system for telecommunications infrastructure for 3M Deutschland (end customer: Deutsche Telekom AG): - Project management for concurrent development and maintenance projects - Requirements management and analysis, software architecture - Test management and specification - Software development and test automation - Performance analysis and optimisation - Problem and change management - Customer support and 3rd-level support

Development of a system for managing and monitoring of network cabling infrastructure for 3M Deutschland: - Project management in a Scrum project - Requirements analysis and software architecture

Management of "Java & Open Source" team: - Staff management & team development - Recruitment of staff - Communication & interface management - Internal communication with senior management, other team leaders and HR - Reporting to senior management and HR - Ensuring compliance with company policies (working time regulations, data protection, etc.)

Development and maintenance for a security system for telecommunications infrastructure for 3M Deutschland (end customer: Deutsche Telekom AG): - Project management for concurrent development and maintenance projects - Requirements management and analysis, software architecture - Test management and specification - Software development and test automation - Performance analysis and optimisation - Problem and change management - Customer support and 3rd-level support

Test automation for automotive control units for "Delphi Automotive" (today "Aptiv")

Development of a test system for mobile phone-based communication services

Development of a management system for public coin-operated and card-operated telephones for "Deutsche Telekom AG"

Development of a multi-platform development environment and a workflow management system

Development of an archiving solution for electronic documents