Michele Cioffi

- Taking full ownership of the lifecycle of all products in the region and strengthening the product management - Ensuring timely and seamless launch of products, restructurings and winddowns in close collaboration with Sales, Structuring, Operational teams and service providers - Regularly interacting with leaders across the organization to assess stakeholder satisfaction, identify issues and independently drive resolution - Acting as partner for sales in finding solutions for clients

- Management of 5 teams with 35 employees - Responsible for Business Development and the Pricing & Profitability Management Team, which acts as a competence centre for all pricing and profitability issues and carries out the monthly fee run - Responsible for the project leader and business analyst pool as well as interface to Group Project Portfolio Management

- Building and leading a team of 10 employees - Strategic development and positioning of the product portfolio in line with the business unit strategy - Responsible for identifying opportunities, in particular new business models, services, distribution channels and markets (Digital Assets, Ecosystems & Marketplaces, Digital Transformation, Utility etc.) - Presentation and exchange with the management - Participation in events and conferences as a source of information on the market, trends and innovations

- Lead of 4 Teams - Define the Product Strategy, the vision and the targets of unit - Manage the product lifecycle and thereof all derived activities within the product portfolio of the division - Develop and maintain an industry expert Network - Manage product portfolio financials on a contribution margin level I- III, including budgeting, forecasting and monitoring/reporting - Manage the SLA's and prices within the sub-custodian network

- Lead of 2 teams and responsible for safekeeping account, brokerage, delivery, retained mail, numbered accounts, standing investment instruction, all-in fee advisory, product catalog and account conditions management tool - Conduct state of the are product lifecycle management - Market and needs-oriented development as well as maintenance / optimization of products and services - Constant pricing reviews, fixings and adjustments 2011/01 Promotion to Vice President

Strategic Review of Credit Suisse's Deposit Business - Development of strategic review of Credit Suisse's deposit business Pricing platform "Products, Terms & Conditions" - Reengineering of the central applications "product catalog" (PROK) and " account conditions management tool" (KKV) Bonviva Banking Packages - Conceptual design for the organizational structure of the Product Management Bundles and creation of the internal and external communication instruments

Banking Products & Services - Establishment and direction of a central bank-wide competence center (“product catalog” and “account conditions management”) and a quality board in the accounting and controlling environment 2008/01 Promotion to Assistant Vice President

- Course instructor webmaster - Creation and design of new websites

Corporate Governance, Strategic Bank Management, Macroeconomics, Financial Mathematics, Business, Tax and Bank Law, Controlling, Risk Management, Corporate Communication, Organisation & HRM, Project and IT Management, Retail-, Corporate-, Investment, Private Banking & Wealth Management

Mathematics, Physics, Information Technology, Information Systems & Databases, Data Communication, Microcomputer, Operating Systems, Software Engineering, Management Support Systems, Information Retrieval, XML, Data Mining & Data Warehousing, e-Commerce, Theoretical Computer Science, Comm. Networks

Mathematics and Natural Sciences