Michelle Schafer

 Created a star-schema based data mart to store financial information extracted from SAP ECC  Created batch ETL processes to extract data from various sources.

 Migrated legacy master and transactional data to SAP using SAP Best Practices for Data Migration.  Created real-time integration between a web portal and SAP HANA

• Upgraded DEV/QA/PROD Data Services environments from 3.2 to 4.0 • Created real-time integration of SAP BOBJ Data Services 3.2 to Salesforce.com with the following capability: – Address standardization for all addresses entered into Salesforce.com. – Account/Contact de-duplication checks for potential duplicate records.

 Created an ETL process to programmatically incorporate acquisition data into legacy CRM.  Created jobs to standardize and de-duplicate data.  Used SAP Information Steward to profile data and generate scorecards.

 Led a technical team consisting of on and off-shore resources in a SAP data migration project.  Extracted master data from legacy system using Data Services 4.0.  Loaded data (customers, vendors, materials, etc) into SAP ECC via idocs, using SAP Best Practices for Data Migrations

 Performance-tuned complex Data Services projects and workflows related to a SAP ECC conversion involving data/address cleansing and multi-level Organization/Contact duplicate merging.  Administered and maintained the Data Services environment on a unix platform.  Worked with business users to determine the root cause of data issues.

 Managed the strategic direction of the Data Services US Address Cleansing, Geocoding, and Watchlist Security product lines.  Collected, analyzed, and prioritized requirements from customers, sales, professional services, and partners to develop informed product roadmaps.  Worked collaboratively with Engineering both to convey product requirements and market needs and to assure that planned engineering releases met requirements and were delivered on schedule.

 Provided on-site consulting support (installs, upgrades, customizations) for the implementation of Business Objects’ Enterprise Information Management Software (Data Insight XI, Data Quality XI, Firstlogic IQ8, Firstlogic ACE, Firstlogic DataRight IQ).  Performed data profiling and quality analysis (address cleansing, match/consolidate, consumer/corporate house-holding, data de-duplication) on client environments.

 Provided on-site and remote consulting support for the implementation of Vastera’s trade management, compliance, and logistics planning software.  Created detailed and accurate project documentation, LOE estimates, functional and technical specifications.  Installed, configured, and customized software on multiple operating systems (Solaris/HP-UX/AIX/Windows) using various technologies including: Java, Oracle, SQL, HTML, JavaScript, XML, SOAP, JDBC/ODBC

 Successfully led the implementation of several large projects, including Performance Evaluation and Benefits Open Enrollment systems, rolled out to 6000+ users.  Served as the primary liaison between business stakeholders and application development teams, responsible for gathering and documenting business requirements and developing test scripts and plans for new application development and existing system enhancements.

 Managed the efficient and effective entry, retrieval, and analysis of human resources data from all HR information systems.  Processed bi-weekly, multi-state payroll for 350+ employees.  Extracted data from the HRIS for periodic and ad hoc reports.

 Used Data Services to standardize millions of address records.