Mag. Mihail Arnaudov

Supervising cross-functional programs among Business, IT, Operations & Finance for 5 countries. Deep-dive into ambiguous areas and performing the necessary actions for clearing out. Setting Enterprise Architecture (products & processes & business functions & systems) as a concept among the Headquarters and the affiliate countries.

Asset transfer (financial transformation) for Philips (20 + countries/50 + legal entities). Manage the complete process - deliverables, timeline, milestones, reporting, direct & remote teams. Develop and communicate project plans, milestones, resolve issues; Drive projects under the PMI / PMBOK philosophy and principles.

Accountable for strategic business transformation and restructuring of the company – Operations, Underwriting, Risk, Compliance, IT, Finance, Sales, HR. Implemented new operating model with end-2-end digital processes. Responsible for MasterCard implementation (Issuing & Acquiring) and licensing the company as a payment institution within the EU. Direct reporting to the shareholders.

Complete risk and gap analysis of the company; Evaluate, re/design and validate every business process through the value chain. Process & Project management – Planned and supervised cross-departmental projects; Process optimization – Inventory, Logistics, and Vendor management; Quality management and Gap analysis; Metrics for monitoring and KPIs for each department; Compliance with EU and local regulations; Assured compliance with ISO 9001 standards; Determined and qualified risks in each workflow;

Analysed overall project performance, budget and schedule follow-up; Audited the working process, SLAs, contract execution and determined possible risks and gaps.

Managed the life-cycle of a project – scope, planning, tasks organization, resources management. Business analysis of the client’s requests; Verified scope & functionality of project documentation; Schedule and supervised execution of all tasks; Package authorization, deployment and management; Controlled the development process and verified compliance (design, functionality, business logic); Identify and provide oversight in issue resolution, conflicts and concerns regarding the project.

Implementation of NATO’s standards in the National Military Command Centre (NMCC) for the HQ of the Ministry of Defense, Bulgaria Analysed the required functionality of the systems; Evaluated the resources and prepared functional description of the system; Applied NATO standards (C2PC, MIL-STD-2525B) in the Command Centre; Assured compliance with strategic Northrop-Grumman systems;

Corporate management

Communication technologies