Mikhail Domakhin

IT ownership and delivery leadership for The Adecco Group's Global Onboarding ecosystem across international markets. Selected Achievements: • Scaled to 25+ countries and 80%+ of Group workforce • Cut time-to-complete onboarding from 14 to 5 days • Led product/delivery team of 15+; 6+ releases/year • Consolidated 8+ legacy tools; cut license/support costs ~40% • Raised completion rate 72%→94%; onboarding NPS +18 • Integrated HR/identity/payroll; cut manual errors ~60%

Product ownership for global onboarding and related solutions within Adecco Group. Selected Achievements: • Delivered 200+ user stories and 12 major releases in 2 years • Reduced average onboarding duration by 35% via automation and UX • Rolled out to 15 countries in 18 months • Raised self-service completion 55%→82%; cut HR admin touchpoints 45% • Established OKRs (completion, time-to-complete, drop-off) • Aligned 20+ stakeholders (HR, IT, Legal, Local COEs) on one roadmap

BSS/OSS product management for telecom clients (ER Telecom, Vodafone HU, T-Mobile NL). Led distributed teams of 20+ across CRM, Order Entry, PLM and eCommerce. Selected Achievements: • B2B Order Entry: Lead-to-Order time −30%; automated WFM integrations • Vodafone HU: offer TTM 20→10 days; stuck orders 10%→5% • T-Mobile NL: PLM replaced 12 legacy systems; support cost −60% • Joint development: feature TTM 3 weeks→1 week