Millie Soto

Small Business Management: Conducted an in-depth analysis of business functions, designed a new marketing, communication, and management plan. • Print/Media/Branding Initiatives Market and Strategic Management. Developed proposals and submitted bids. Create and execute marketing campaign to include direct mail, radio, TV and print

Created and implemented annual marketing plan to include branding, advertising and print and media management. Developed and made client presentations to executives within Fortune 500 Companies that included Centex, Lennar and U.S. Homes. Grew client base from one to seven accounts within in two years. • Personally wrote proposals and provided customer service that secured more than 2/3rds of annual revenues for Showplace Inc. Stayed current and informed on client’s growth to anticipate upcoming oppo

Created sales and marketing strategies to introduce in-house and online training programs for this training organization that specialized in safety programs and OSHA certification. Recruited, hired, trained and supervised sales staff. • New Business Development Designed and delivered B2B and B2C sales presentations achieving an 80% closing success rate. Identified appropriate corporate officers and made introductory cold calls. Called on and secured Procter & Gamble as client and assisted in maintaining wh

Supervised up to 9 customer service representatives for Banco Santander, one of Spain's largest private banks (branches in Portugal, Britain, Latin America and the USA). Hired into credit department, rapidly promoted to Customer Service Manager for Credit Fraud Department. • Management and Leadership Served as Manager of customer service personnel for operational, technical and customer service related issues. Assigns responsibilities to Office employees; directs training of staff. Supports the Market Pla

Supported the marketing and public relation division, at all levels of management and external government agencies with complex proposals and special reports of on going projects. Additionally, I effectively managed team’s schedules and budgets through all phases and delivered the highest quality of customer service. • Marketing Initiatives Research market and organize information to generate business development, proposal and presentation. Participated in Public Relations events related within the indust