Minlu Jiang
Bis 2019, Distributor Business Consultant, Exxonmobil (China)
Bis 2020, Industrial/Organizational and Business Psychology, University College London
London, Vereinigtes Königreich
Werdegang
Berufserfahrung von Minlu Jiang
3 Jahre und 8 Monate, Feb. 2016 - Sep. 2019
Distributor Business Consultant
Exxonmobil (China)
- Oversee distributor network excellence: plan and implement a serious of change management and cross-functional projects (e.g.M&A, recruitment/on-boarding) ; operational excellence including brand compliance, product integrity, etc. - Consult and support distributors' business performance on planning and execution of local market and sales strategy - Support distributor excellence in people: coaching to C-suite; workforce planning/onboarding/training, employee engagement
1 Jahr, Sep. 2017 - Aug. 2018
IELTS Test Day Invigilator
British Council (Shanghai)
- To manage the test process by performing invigilation duty in line with IELTS standard procedure - To ensure the smooth delivery and validity of the test - To guarantee the security of test day materials
2 Jahre und 2 Monate, Dez. 2013 - Jan. 2016
Territory Manager
Exxonmobil (China)
- Responsible for B2C and B2B sales and business development in western provinces: Shaanxi, Chongqing, and Yunnan, either via direct selling or sell through distributors - Leverage and execute MKT programs that best fit the customer and channel needs, e.g. on-site clinic for B2B fleets, new product launch seminars for B2C - Provided in-classroom and on-job training to distributor sales representatives to enhance skills of benefit selling and situational sales negotiations
3 Jahre und 1 Monat, Dez. 2010 - Dez. 2013
Customer Service Professional
Exxonmobil (China)
- Managed the customer order process (OTC), goods return in SAP - Resolved, and responded to customer issues, and complaints in CRM - Cross functional work to monitor sales forecasts, updated customers issues relating to inventory availability, diversions, warehouse and terminals - Promoted online order system and provide first level technical support
3 Jahre und 10 Monate, März 2007 - Dez. 2010
Customer Service Officer
Intertek (Shanghai)
Ausbildung von Minlu Jiang
1 Jahr und 1 Monat, Sep. 2019 - Sep. 2020
Industrial/Organizational and Business Psychology
University College London
Consulting Psychology, Consumer Behavior, Talent Management, Applied Decision Making, Influence and Negotiation, Entrepreneurship, Statistics, Business Pcychology Seminar,
English
Fudan University
Sprachen
Chinesisch
Muttersprache
Englisch
Fließend
Deutsch
Grundlagen