Mirosława Osojca

Angestellt, Program & Project Manager, Fujitsu

Fähigkeiten und Kenntnisse

Active Directory
Active listening
Agile
Coordinating Meetings
Agile Project Management
Analytic mind
Coordinating Programs
Data Protection Act
Analytical Skills
Coordinating Tasks
Digitization
Coordination Skills
Auditing
Information Governance
Document Management
Corporate Environments
Biuro obsługi
English
Internal & External Clients
Calendaring
Corporate Governance
Ethnography
Internal Audits
Citrix
Cross-functional Collaborations
Fast learner
International Reporting
Cultural Anthropology
Communication
German
IT Controls
Customer Satisfaction
Continuous Process Improvement
ITIL
Help Desk Support
Daily Operations Management
High Level Of Accuracy
Microsoft Excel
ITSM Remedy
Personal Data
Incident Response
Microsoft Office
Lean Portfolio Management
Planning & Scheduling
Scaled Agile Framework
Microsoft Teams
Lean Tools and Methodology
PMO Development
Senior Stakeholder Management
New Hire Training
Mailboxes
PMO set-up
Service Coordination
Obsługa klienta
Praca zespołowa
Operational Planning
Service-Now
Prawo jazdy
ServiceNow
Operations
Problem Solving
SharePoint
Operations Coordination
Project Management
Stakeholder Relations
Operations Support
Project Progress Tracking
SAFe
Organization Skills
TargetProcess
Windows 7
Wsparcie techniczne

Werdegang

Berufserfahrung von Mirosława Osojca

  • Current 1 year and 3 months, since Apr 2025

    Program & Project Manager

    Fujitsu

    • Coordinate internal initiatives and workstreams, supporting planning, prioritisation, and progress tracking. • Provide PMO support through planning cycles, status reporting, and governance materials. • Act as central intake and coordination point for requests, ensuring effective triage and delivery flow. • Support SharePoint page and content governance, including structure, standards, and information quality, ensuring consistency, accessibility, and audit readiness. • Enable collaboration across internati

  • 2 years and 7 months, Oct 2022 - Apr 2025

    Business Process Coordinator

    Fujitsu

    • Coordinate internal initiatives and workstreams, supporting planning, prioritisation, and progress tracking. • Provide PMO support through planning cycles, status reporting, and governance materials. • Act as central intake and coordination point for requests, ensuring effective triage and delivery flow. • Support SharePoint page and content governance, including structure, standards, and information quality, ensuring consistency, accessibility, and audit readiness. • Enable collaboration across internati

  • 2 years and 11 months, Dec 2019 - Oct 2022

    Business Process Coordinator

    Fujitsu Poland

    • Managed intake and triage of internal requests; maintained tracking and reporting for management. • Created and maintained existing processes for internal customer, ensuring compliance and consistency. • Introduced and maintained Sense & Respond (Lean-based) methodology within the team. • Coordinated internal audits, tracked actions to closure, and supported compliance. • Delivered onboarding and follow-up training for new team members. • Collaboration with CSR Team by engaging in volunteer activities bes

  • 1 year and 4 months, Sep 2018 - Dec 2019

    Business Support Administrator

    Fujitsu

    • Managed intake and triage of internal requests; maintained tracking and reporting for management. • Created and maintained existing processes for internal customer, ensuring compliance and consistency. • Introduced and maintained Sense & Respond (Lean-based) methodology within the team. • Coordinated internal audits, tracked actions to closure, and supported compliance. • Delivered onboarding and follow-up training for new team members. • Collaboration with CSR Team by engaging in volunteer activities bes

  • 6 months, Feb 2018 - Jul 2018

    Assistant Service Operations Officer

    Nordea

  • 2 years, Feb 2016 - Jan 2018

    Service Desk Assistant

    Fujitsu Poland

    Fujitsu Poland – IT Helpdesk specialist for external company employees. Main tasks involve: Stack coordination, managing incidents & requests in Service-Now, assigning incidents to relevant teams' queues, answering queries regarding requests, problems & changes, basic IT help.

  • 1 year and 6 months, Feb 2014 - Jul 2015

    IT Support Specialist

    Qumak S.A.

    Basic IT help for users, stack coordination, managing incidents & requests in BMC Remedy, assigning incidents to relevant teams' queues, answering queries regarding requests, problems & changes.

  • 7 months, Jul 2013 - Jan 2014

    Qualitative Researcher

    Kantar Millward Brown

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