
Mirosława Osojca
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mirosława Osojca
• Coordinate internal initiatives and workstreams, supporting planning, prioritisation, and progress tracking. • Provide PMO support through planning cycles, status reporting, and governance materials. • Act as central intake and coordination point for requests, ensuring effective triage and delivery flow. • Support SharePoint page and content governance, including structure, standards, and information quality, ensuring consistency, accessibility, and audit readiness. • Enable collaboration across internati
• Coordinate internal initiatives and workstreams, supporting planning, prioritisation, and progress tracking. • Provide PMO support through planning cycles, status reporting, and governance materials. • Act as central intake and coordination point for requests, ensuring effective triage and delivery flow. • Support SharePoint page and content governance, including structure, standards, and information quality, ensuring consistency, accessibility, and audit readiness. • Enable collaboration across internati
- 2 years and 11 months, Dec 2019 - Oct 2022
Business Process Coordinator
Fujitsu Poland
• Managed intake and triage of internal requests; maintained tracking and reporting for management. • Created and maintained existing processes for internal customer, ensuring compliance and consistency. • Introduced and maintained Sense & Respond (Lean-based) methodology within the team. • Coordinated internal audits, tracked actions to closure, and supported compliance. • Delivered onboarding and follow-up training for new team members. • Collaboration with CSR Team by engaging in volunteer activities bes
• Managed intake and triage of internal requests; maintained tracking and reporting for management. • Created and maintained existing processes for internal customer, ensuring compliance and consistency. • Introduced and maintained Sense & Respond (Lean-based) methodology within the team. • Coordinated internal audits, tracked actions to closure, and supported compliance. • Delivered onboarding and follow-up training for new team members. • Collaboration with CSR Team by engaging in volunteer activities bes
- 6 months, Feb 2018 - Jul 2018
Assistant Service Operations Officer
Nordea
- 2 years, Feb 2016 - Jan 2018
Service Desk Assistant
Fujitsu Poland
Fujitsu Poland – IT Helpdesk specialist for external company employees. Main tasks involve: Stack coordination, managing incidents & requests in Service-Now, assigning incidents to relevant teams' queues, answering queries regarding requests, problems & changes, basic IT help.
- 1 year and 6 months, Feb 2014 - Jul 2015
IT Support Specialist
Qumak S.A.
Basic IT help for users, stack coordination, managing incidents & requests in BMC Remedy, assigning incidents to relevant teams' queues, answering queries regarding requests, problems & changes.
- 7 months, Jul 2013 - Jan 2014
Qualitative Researcher
Kantar Millward Brown
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