Moaiad Ashourizadeh

Managed and maintained IT infrastructure. Installed and Configured Microsoft Active Directory, DHCP, DNS, VPN, Backup services, Antivirus software, Firewall, and Virtualization platform. Utilized Python and VBS scripting to automate work processes. Provided end-user support for over 50 employees.

Designed and implemented IT infrastructure. Installed and configured Microsoft Active Directory, DNS, DHCP, Backup Service, and virtualization platforms. Managed and maintained HP servers, and Dell Zero clients. Designed and implemented VMware Horizon infrastructure. Designed and implemented Virtual Private Network (VPN). 3rd-level IT support and troubleshooting.

Designed and implemented passive and active network infrastructure. Installed and configured various IT services, including email server, antivirus, firewalls, DHCP, WSUS, Backup server, and virtualization platforms such as VMware ESXi. Monitored antivirus status, daily backups, network activity, and shared storage space. Performed troubleshooting of software and hardware technologies. Managed Mikrotik Routers and Cisco Switches for network operations.

Installation, configuration, and troubleshooting of Windows server operating systems and applications. Installed and configured Microsoft Active Directory, DNS servers, and virtualization platforms. 2nd-level IT support and troubleshooting. Technical customer support and handling of customer inquiries via telephone, remote, and onsite. Implementation and support of updates. Participation in internal IT projects.

Assisted in Installation, configuration, and troubleshooting of Windows and Linux Server operating systems and services like DHCP, DNS, Active Directory, WSUS, Antivirus, etc... Conducted on-site troubleshooting of routers, switches, printers, disk storage, and other network infrastructure. On-site and remote 1st-level support and troubleshooting. Participate in IT-related projects. Maintenance and updating of IT systems and documentation. Training or assisting end users.