Mohamed Mostafa

Sole IT resource for 20+ users across 4 sites. Administered four FortiGate 40E firewalls, site-to-site VPN, Windows Server, Active Directory, MS SQL Server, and CEGID Retail ERP. Cut ERP data discrepancies by 65%, server costs by 21%, and held 99.9% uptime and a 95% first-contact resolution rate over four years. Every network fault, ERP issue, and hardware failure resolved without a second-line team.

Invigilating International Well Control Forum (IWCF) and Chartered Institute for Securities & Investment (CISI) certification exams, and supporting External Quality Assurance (EQA) visits under strict regulatory standards. • Ran secure, compliant exam sessions for IWCF and CISI candidates, meeting national regulatory requirements every time. • Acted as the on-site point of contact for visiting EQA assessors, facilitating verifier access and confirming center processes met standard. • Handled exam logistic

Sole IT resource for 300+ users across three sites. Administered FortiGate 100D, Windows Server 2012 R2, MS SQL Server, Active Directory, and Microsoft Dynamics AX 2012. Built an ERP-integrated payroll system in C# that improved pay-slip accuracy by 40% and launched at 95% defect-free. Held server downtime under 5 hrs/month. 98% first-contact resolution rate with no escalation path.

Built a C# application that converted 10,000+ raw HEX sensor readings from wireline downhole instruments into structured MS SQL Server entries, replacing a manual XML workflow entirely. A task that would have taken an engineer 50+ hours ran automatically after deployment