Mohamed Mostafa

• Handling the non-performing loan portfolio to maximize recovery as per established cost/loss guidelines. • Preparing complete financial analysis and credit appraisals for existing relationships. • Calculating the required provisions for the non-performing portfolio and preparing the required monthly / quarterly / annually reports. • Prepare the annual budget provisions. • Checking all the documents after its review by the legal department. • Study and examine the customer’s status regarding his oblig

• Carry out Nostro Accounts & inter-branch accounts reconciliation process as per P&P and ensures resolving & clearing pending issues with concerned parties. • Prepare reconciliation sheets and inform/follow up with concerned parties. • Answer department’s queries regarding narrative/details of any outstanding, settled or reconciled items. • Prepare and provide periodical statistics & reports to concerned parties. • Perform any other task as requested by direct supervisor. • Compliance performance in

• Responsible for providing Microsoft’s clients in England with all the technical solutions regarding a high technology product (X box). • Handle all the complaints and requirements of our customers. • Using computer systems (word, excel and Microsoft outlook).