Mohammad Asif Hasan

Nike Tech Lead (Pega): Oversaw story refinement, DevOps, and performance tuning. Worked on integration, case management, reporting, agents, Kafka messaging, Flow, UI/UX modules, PDC, AES, Deployment Manager, and testing. Prepared high-level designs, implementation plans, peer reviews, and production fixes. Apex Appian Developer: Focused on UI, process modeling, dashboard creation, access management, document-related tasks, and DB optimization through normalization and reference table modeling.

As a Principal Consultant for Pega, I worked on a centralized application that advertised and leased investment opportunities such as Communication Tower Rental, SEZ, IT Infrastructure, Shopping Complex, etc. My responsibilities included estimation, high-level design, implementation planning, user story grooming, technical implementation, performance monitoring, architecture design discussions, and deployment activities.

As a Technical Lead in Pega CoE at Verizon, I worked on two projects: VzUp and PrePaid. VzUp is a reward application for My Verizon app users, while PrePaid is a Pega Marketing application for prepaid customers. In both projects, I was responsible for estimation, high-level design, implementation plans, user story grooming, technical implementation, and deployment. I also assisted the team with blockers and monitored performance. In addition, I created ECS structures to optimize code reusability in Pega 8.2

As a Sr. Technical Solutions Engineer at GCS Apps Team, I developed "MSP", a support request portal. I configured case management, dashboards, SLAs, and natural language processing for customer sentiment analysis. Worked on various rules in Pega. As a Technical Solutions Engineer, I resolved product bugs, and assisted clients with debugging, POCs, and performance analysis. I was also a member of the Heightened Focus Team for production Sev 1s.

As a Java Developer at Manulife, I developed Customer-Management and Application-Creation modules using Java, Thyme-leaf, XML, DOJO, and Spring Web-Flow. I also worked with Restful Web Services, JSON, and JUnit, and used SONAR for code review and bug fixing. At MetLife, I worked on the Claims module, using Java's JPA, RestFul web services, JSON, JUnit, SOAP web service protocol, and XML-based conversions for data exchange.